Privacy Policy
Last updated: August 5, 2025
At Hello VANI (“we”, “us”, “our”), your privacy is important to us. This Privacy Policy explains how we collect, use, store, share, and protect your personal information when you use our website HelloVANI.com (“Website”) and related services, including our AI voice agent (“VANI”).
By accessing or using our Website and services, you agree to the terms of this Privacy Policy.
We collect the following types of information:
Business name, email, phone number, and contact details
Information submitted via forms, bookings, or chat
Configuration details for voice agent deployment
Messages or communications you send to us
When you use our Website or services, we may collect:
Device and browser information
IP address
Cookies and usage data
Time and duration of interactions
Log files related to call behavior and analytics
If you choose to connect Hello VANI with third-party platforms (e.g., your CRM or calendar), we may access certain information from those platforms as authorized by you.
We use the information we collect to:
Deliver and improve our AI voice services
Respond to inquiries and support requests
Personalize your experience with VANI
Schedule appointments and manage leads
Send important updates or service-related emails
Generate anonymized usage reports and analytics
Prevent abuse, fraud, or security issues
Comply with legal obligations
We do not sell or rent your personal data.
We may share your information with:
Service providers or partners who help us operate our platform (e.g., hosting, telephony, analytics)
Third-party tools that you have authorized us to integrate with
Law enforcement or government authorities when legally required
Potential acquirers if Hello VANI is involved in a merger or acquisition (with confidentiality protections)
All third parties are required to handle your data in compliance with this Privacy Policy and applicable laws.
We use cookies and similar technologies to:
Enable core site functionality
Analyze website usage and performance
Remember your preferences
You can control or disable cookies through your browser settings. Note that some features may not function correctly without them.
We implement industry-standard technical and organizational measures to protect your personal data, including:
End-to-end encryption
Secure data storage
Role-based access controls
Regular system monitoring
While no system is 100% secure, we take all reasonable precautions to keep your data safe.
We retain your data only as long as necessary to:
Provide our services
Comply with legal or regulatory requirements
Resolve disputes or enforce our agreements
You may request deletion of your data by contacting us (see Section 10).
Depending on your location, you may have the right to:
Access the personal data we hold about you
Correct or update your information
Request deletion of your data
Object to or restrict certain data processing
Withdraw consent at any time
To exercise any of these rights, contact us at discover@hellovani.com.
Hello VANI is not intended for use by individuals under the age of 18. We do not knowingly collect personal data from children. If you believe a child has provided us with their information, please contact us immediately.
If you are accessing Hello VANI from outside India, please be aware that your information may be transferred to, stored, or processed in India or other countries. By using our services, you consent to the transfer of your data in accordance with this policy.
If you have any questions or concerns about this Privacy Policy or your data, please contact us:
Email: discover@hellovani.com
Website: www.hellovani.com
We may update this Privacy Policy from time to time. We will notify you by revising the “Last updated” date at the top of this page. Your continued use of our services after such changes constitutes your acceptance of the updated policy.
