Terms of Service
Last updated: August 5, 2025
Welcome to HelloVANI.com (“Website”, “we”, “our”, “us”). These Terms of Service (“Terms”) govern your access to and use of our website, services, and any associated products or features provided by Hello VANI, including our AI voice agent platform (“VANI”). By accessing or using our Website or Services, you agree to be bound by these Terms. If you do not agree, please do not use our Website or Services.
You must be at least 18 years old to use our services. By using Hello VANI, you represent and warrant that you have the right, authority, and capacity to enter into these Terms and to abide by all terms and conditions herein.
Hello VANI provides AI voice agent solutions that assist businesses in handling communication with customers, including:
Answering inbound calls and inquiries
Scheduling appointments
Qualifying leads
Responding to frequently asked questions
Collecting information and integrating with your CRM or business tools
The services are designed to operate 24/7 and provide automated, natural-sounding voice interactions via our AI technology.
By using our services, you agree to:
Provide accurate and current business information
Use the service only for lawful purposes
Not misuse, resell, or exploit the service for unauthorized purposes
Maintain the confidentiality of any login credentials provided to you
Ensure your integrations comply with all applicable laws and privacy requirements
You are responsible for the content, data, and information you supply to us or transmit via the platform.
While VANI is designed to provide accurate and natural interaction, the technology has certain limitations:
Responses are based on training data and may not be perfect in every context
In some cases, the AI may not understand complex or ambiguous inputs
For critical or sensitive issues, human oversight is recommended
We do not guarantee that all inquiries will be answered perfectly or that appointments will always be booked without issue.
We are committed to protecting your data. All customer data and communications are handled with strict confidentiality and industry-standard encryption protocols. Please refer to our Privacy Policy for more details.
You retain ownership of your data. We only use your data to provide and improve the services you have opted into.
Some features of Hello VANI are available on a subscription or usage-based pricing model. By subscribing:
You agree to pay all applicable fees on time
You authorize us to charge your preferred payment method
Failure to pay may result in suspension or termination of services
All fees are non-refundable unless otherwise specified in writing.
All content, code, design, trademarks, and technology used on HelloVANI.com are the intellectual property of Hello VANI or its licensors. You may not copy, modify, distribute, or reverse-engineer any part of our services without our express written consent.
We reserve the right to suspend or terminate your access to the Website or Services at any time, with or without notice, if you violate these Terms or abuse our services.
You may cancel your subscription at any time by contacting our support team. Upon cancellation, your access to premium features will be revoked at the end of your billing cycle.
Hello VANI is provided “as is” and “as available.” We do not guarantee:
Uninterrupted or error-free service
100% accuracy in AI voice responses
That our services will meet your specific business requirements
To the maximum extent permitted by law, we disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, and non-infringement.
To the fullest extent allowed by law, Hello VANI shall not be liable for any indirect, incidental, special, or consequential damages, or for loss of profits, data, or revenue arising out of your use or inability to use the services.
Our total liability for any claims under these Terms shall not exceed the amount you paid us for the services in the six months preceding the claim.
We reserve the right to modify or update these Terms at any time. When we do, we will revise the “Last updated” date at the top. Your continued use of our services after changes are posted constitutes your acceptance of the new Terms.
These Terms shall be governed by and construed in accordance with the laws of India. Any disputes arising from these Terms or use of the services shall be subject to the exclusive jurisdiction of the courts of India.
For any questions about these Terms, please contact us:
Email: discover@hellovani.com
Website: www.hellovani.com
